See everything you need to know about a customer all at once. See all their accounts. See their address, relationships, exposure, promises and more. Or see just the information you choose to see. CWX gives you complete control over the information you display, so you can set up the console for the way you work. And focus your efforts where they'll deliver the best results.
Get straight to work, faster! When you're talking to a customer, the last thing you want is to be fighting your technology. CWX is an easy-to-use system that works with you, not against. Easily navigate through allocated accounts. Set reminders and notes. View an account's full history. Track your goals. Automate common tasks. And more.
CWX works the way you do – giving you powerful, flexible tools to work your queue, highlight follow ups, and manage customer promises.
Give collectors and collection departments simple, easy-to-use tools and systems. They're happier. They do their job better. They recover more debt. Cash flow improves. Simple. It makes good business sense to choose a collection & receivables system that users love.
With built-in processes and procedures to help you identify and reward your best collectors, train or replace poor collectors, and bring new staff up to speed fast, CWX helps ensure your collections department is not only more productive and efficient, but more cost-effective as well. If the CEO calls, it's bonus time.
Ever collected a credit card debt from a private bank customer? Not fun. CWX lets you see all a customer's accounts and debts in a single view, so you can make recovery decisions on their true situation … and true value. You'll keep customers - and management - off your back.
Stay ahead of the game. CWX uses a powerful dashboard to give your business a valuable view of its debt situation – in real time. Measure collector activity, identify issues, answer ad hoc queries and improve flow before the monthly financials are due.
The right choice for schools, retailers, service organisations, community banks or other businesses with under 20,000 customers, less then 1,000 debts to collect and fewer than ten full-time collectors.
Ideal for telcos, utilities, debt collection agencies, banks, community banks and similar businesses with 20,000 to 500,000 customers, 1,000 to 10,000 debts to collect and up to 50 full-time collectors.
The ultimate option. Perfect for large enterprises providing loans, credit cards, post-paid phone services or advertising with over a million customers, over 10,000 debts to collect and a large formal team of 50 or more full-time collectors.